Terms & Conditions

Accessing, browsing or Otherwise using the site indicates your agreement to all the terms and condition under these Terms and condition, so please read the Terms and condition carefully before proceeding.

Your use of the website and services are governed by the following terms and conditions as applicable on the website, you shall be subjected to the policies that are applicable to the website for such transactions. For the purpose of these Terms and condition, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to become a buyer on the website by providing registration data while registering on the website as registered user using the systems.

When you use any of the services providing by us through the website including but not limited to (e.g. Product Reviews, Seller Reviews), you will be subject to the rules, guidelines, policies, terms and condition applicable to such services. We reserve the right at our sole discretion, to change, modify, add or remove portions of these Terms and condition, at any time without prior notice to you. It is your responsibility to review these Terms and condition periodically for changes or any updates. As long as you comply with these Terms and condition, we grant a personal, on exclusive, on transferable, limited privilege to enter and use the Website.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Use of Content

All material on this website, including logo, brand, Mark headings, images, illustrations, graphics, utility models, designs, trade secret, goodwill, source code, meta tags, database, text, content, icon and hyperlinks, are protected by copyrights and trademarks, etc are owned and controlled by K B Product.

The use of these properties or any other content on this site is strictly prohibited.

You agree not to use, copy, reproduce, or distribute any content from the website in any way directly or indirectly as it is strictly prohibited.

Privacy Policy

This policy explains how “Gwaal & R’sweetery” (www.gwaal.com), a brand owned by K B Product, use your personal information that you provide to us when using our service, including but not limited to our website, mobile applications (apps) and any other current or future modes of communication / interaction. We are committed to safeguarding your privacy and upholding the highest levels of information security. Hence, we adhere to the strictest consumer privacy guidelines and use state-of-the-art security technology to protect any information you provide to and through our website, mobile applications (app) and any other modes of communication / interaction.

Payments

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

Secure online payment

he visitor on our website please take a note that you name, email address and all other personal information submitted on our website may be stored with us and may appear on the website. Like other platforms our server log files also receives general information such as IP address of the visitor, Cookie etc.For the financial transactions by Wallet, Upi or Credit card, a 3rd party secure payment gateway provided by Razorpay is used and the credit card details are not stored and encrypted with visa/Master Card.

In no event shall company or entities associates with the corporate brand name or otherwise, mentioned at this website be liable for any damages whatsoever.

General Rules

Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others or the Company.

Refund Policy

Our focus is completely on customer satisfaction. In the event, if you are displeased with the services provided by us, we will refund back the money, only if the reason provided are genuine and proved after investigation. Please read the details provided on the packing of each products before buying it, it provides all the details about the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their Subscription or Order and request a refund from us. Our Policy for the cancellation and refund will be as follows:

If paid by credit card or Payment gateway refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway payments refund will be made to the same account.

Cancellation Policy

For Cancellations please contact us on: +919427956582

Requests received later than 2 business days prior to the end of the current service period will be treated as cancellation of services.

Cancellation will be only applied after approval from our side.

Need more information? Contact us now